A New System for Managing Our Membership
If you are a u3a member you can access the Members Portal here, where you can typically see information about your u3a’s Interest Groups and Calendar, view and update your contact details and renew your membership online (as long as your u3a has enabled these features).
The first time that you access the Portal you will need to register for an account as described below. This is a one-off requirement - thereafter signing in to the Members Portal is by entering your email address and a password only.
You can view a video of these instructions on YouTube here.
The first time you access the Portal you will need to register as follows:
Before you start make sure you have your membership number to hand - it is shown on your Membership Card, or contact your Membership Secretary.
Go to the membership portal: Link to Member's Portal
Click on "Register for a membership account"
If you email address does not match that held on your u3a's records, you will be asked to check your email address and try again:
If your email address is still not recognised you will need to contact your Membership Secretary to check the email address held on the system.
If your email address is shared with another u3a member who has previously registered for an account, refer to section "Members that share an Email Address & Password" near the end.
Type in your Membership number, Forename (or Familiar Name), Surname, Post Code and Email Address, then press Confirm Identity:
Note: The details entered have to exactly match those held by your u3a, otherwise you will be prompted to try again or contact your Membership Secretary:
After correctly entering the required 5 pieces of data you will be asked to create a password of between 10 and 72 characters including at least one upper case, one lower case and one numeric character. Enter your password in the 2 boxes and press Update Account:
You will see the following screen confirming that you have been sent an email with a link and that you can close this browser window because clicking the link in the email will open a new browser:
If the email doesn't arrive within a few minutes, check your Spam folder.
Note: The confirmation email will expire after 1 hour, although you can return to the Members Portal sign-in page and press Forgotten Password to request a new confirmation email.
After clicking the link in the email, enter your password and press Confirm Identity:
If the details that you entered do not match those held on the system, you will be prompted to use the Forgotten Password link.
After a successful sign-in you will be taken to the Members Portal Home page. The menu choices that you see on the Home screen may vary depending on which options your u3a has enabled.:
Members that share an Email Address & Password
Shared email address
When 2 members share an email address, the 1st member may register as described in section b)above. However, when the 2nd member wishes to register, they must click the Register for a membership account link rather than pressing the Confirm Identity button:
After that the registration process continues as described in section b) above.
Shared password
When 2 registered members share an email address and use the same password, they will be asked to identify which member is signing in by selecting from a drop-down list:
Note: it is not good practice to share a password from a security point of view, so it is recommended that members use different passwords when registering to use the Members Portal.